Privacy Policy

 

 

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.

 

 

1. Information We Collect

 

 

We may collect the following types of information:

 

  • Personal details such as your name, email address, billing/shipping address, and phone number when you place an order.
  • Payment information (processed securely by third-party payment providers — we do not store your card details).
  • Technical data such as IP address, browser type, and cookies to improve site functionality.

 

 

 

2. How We Use Your Information

 

 

We use your information to:

 

  • Process and fulfil your orders.
  • Provide customer support and respond to enquiries.
  • Improve our website, products, and services.
  • Send important updates about your order or changes to our policies.

 

 

We do not sell or share your personal information with third parties for marketing purposes.

 

 

3. Cookies

 

 

Our website uses cookies to enhance your browsing experience, analyse traffic, and remember your preferences. You can disable cookies through your browser settings, but some parts of the website may not function properly as a result.

 

 

4. Data Security

 

 

We take appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction.

 

 

5. Data Retention

 

 

We retain your personal data only as long as necessary to provide our services and comply with legal or regulatory obligations.

 

 

6. Your Rights (GDPR)

 

 

If you are located in the UK or EU, you have the right to:

 

  • Access the personal data we hold about you.
  • Request corrections or updates to your information.
  • Request deletion of your personal data (subject to legal obligations).
  • Object to or restrict processing of your data.
  • Request a copy of your data in a portable format.

 

 

To exercise any of these rights, please contact us at [your contact email].

 

 

7. Third-Party Services

 

 

We may use trusted third-party providers (e.g., payment processors, shipping companies) to deliver our services. These providers have access only to the information necessary to perform their functions and are contractually obliged to keep it secure.

 

 

8. Changes to This Policy

 

 

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of our website indicates acceptance of those changes.

 

 

9. Contact Us

 

 

If you have questions about this Privacy Policy or how your data is handled, please contact us at:

Opitflex Sports Rehab

info@opiflex-sports-rehab.co.uk