Returns Policy 

 

 

Returns Policy

 

 

Thank you for choosing our store for your peptide needs. We take pride in providing high-quality products and maintaining the highest standards of safety and integrity.

 

 

No Returns or Exchanges

 

 

Due to the sensitive nature of our products and the importance of maintaining strict quality control, we cannot accept returns or exchanges on any peptides or related items. This policy is in place to ensure product safety, purity, and compliance with handling regulations.

 

 

Damaged or Incorrect Orders

 

 

If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery at info@optiflex-sports-rehab.co.uk . We may request photos or other documentation to verify the issue. In these cases, we will provide a replacement or issue store credit, at our discretion.

 

 

Order Cancellations

 

 

Orders can only be cancelled prior to shipping. Once an order has been processed and dispatched, it cannot be cancelled, refunded, or returned.

 

 

Customer Responsibility

 

 

It is the customer’s responsibility to:

 

• Ensure shipping details are entered correctly at checkout.
• Confirm that peptide products are legal for research purposes in their jurisdiction.
• Handle all products safely and in accordance with applicable guidelines.

 

 

 

Contact Us

 

 

For any questions regarding your order, please reach out to our support team at info@optiflex-sports-rehab.co.uk. We are here to help and ensure you have the best possible experience with our products.