Shipping Policy

 

 

 

Processing & Dispatch

 

 

• All orders placed before 3:00 PM (GMT) will be dispatched the following working day.
• Orders placed on weekends or public holidays will be processed on the next working day.

 

 

 

Delivery Service

 

 

• We ship exclusively with Royal Mail Tracked 24 to ensure fast and reliable delivery.
• Tracking details will be provided via email once your order has been dispatched.

 

 

 

Delivery Times

 

 

• Royal Mail Tracked 24 typically delivers within 1–2 working days from dispatch.
• Delivery times are estimates and may vary due to postal delays, seasonal demand, or factors outside our control.

 

 

 

Shipping Restrictions

 

 

• We currently ship within the United Kingdom only.
• Customers are responsible for ensuring the legality of peptide purchases in their jurisdiction.

 

 

 

Lost or Delayed Orders

 

 

• If your order has not arrived within 7 working days, please contact us at [your contact info] with your order number.
• We will liaise with Royal Mail to resolve the issue. Please note that claims for lost parcels can only be submitted after Royal Mail’s investigation period.

 

 

 

Address Accuracy

 

 

Please ensure your shipping address is entered correctly at checkout. We cannot be held responsible for delays or losses due to incorrect or incomplete addresses.